Un arma secreta para renta de autos economicos en cancun mexicoOn the other side, the car I had requested wasn't available and I had to pay a higher price than actually expected because the categories in Europcar (luxury, suv, van, for example) differ from the ones shown on the website. I am EXTREMELY disappointed with the lack of accurate information that Kayak provided me with and will never use this service again!
The worst was the unexpected pricing. I will be filing a dispute claim with Alamo today because of the excessive charges that built up throughout the rental process, resulting in over $525.00 for a 4 day rental of a small Jeep. Unacceptable.
When I arrived they said they "overbooked" and only had premium cars left, and that I would have to pay $30 more per day or wait until someone returned a regular car which could be who knows how long and that I would be behind others. Eventually they backed down.
Desventajas: They require you to buy their insurance which doubles the cost of the rental. I have rental car insurance for Mexico included in my credit card benefits but they would not recognize it claiming that I needed to present a letter of approval signed by a Mexican government insurance regulator.
Hola aleli,rentaste en avis? yo voy a cancun este mes y quisiera aprender que seguros aparte del basico contrataste y como resulto tu experiencia con esta empresa
2) No shuttle service to location at airport (had to ask Hertz shuttle driver to take us) and impossible to find location when dropping of car (we picked up car in dark and, when dropping it off, there was no signage for Firefly at it wasn't nearby another other car rental agencies; no one we asked knew where it was located; had to ask Hertz representative to escort us there.)
Desventajas: Nobody was there when I arrived.... so I’ve decided to rent a car from the other company
Devolver en otra oficina Por cortesía, indica la vencimiento de nacimiento del conductor ? Si tienes menos de 30 abriles o más de 70 necesitaremos tu aniversario de origen para poder mostrarte la selección más adecuada de vehículos.
Desventajas: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
Desventajas: Tried to charge us double the price when we got there, plus a $3000 deposite. Everyone there website was having issues, it was a horrible scam!
When I declined to buy extra insurance (liability is included) they said that I have to leave a deposit $7000 USD, which is pretty much a cost of a new car.
When I complained to Alamo , they said they were not responsible on what was communicated on your website . When you go in Vacation with a certain budget it really hearts. You guys should be more specific, it looks almost Campeón a scam Big disappointment
Escribe a continuación la dirección de correo electrónico que utilizas para iniciar sesión en tu cuenta. Se utilizará para restablecer tu contraseña
Ventajas: They informed me my reservation will not be valid because its a busy time of the year. And they cannot give me a car for the price i reserved it for.